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Museum Shop Manager

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Please see Special Instructions for more details.

Please note that this position is located at James Monroe's Highland in Albemarle County, Virginia.

Position Information

Position Information

Present Position Number H0017L
Role Code Title Retail Specialist I
Position Title Museum Shop Manager
Position Summary

The Museum Store Manager will be responsible for day to day operations with a focus on retail sales.

The successful candidate will have excellent customer service and interpersonal skills. S/he will manage the daily operations including inventory management, record keeping, merchandise display and effectively managing the work others.

This is an part-time, hourly position and not eligible to receive benefits.

Required Qualifications

Knowledge in purchasing, stocking, record keeping, and the budget cycle. Familiarity with facilities management in the retail environment including the displaying of stock and the general cleanliness of the shop.

Excellent customer service skills with a strong public relations appeal. Strong interpersonal skills and the ability to train and oversee the work of others.

Demonstrated ability to follow oral and written instructions; to read, write, and make basic mathematical calculations. Reconcile inventory, error reports; and to communicate effectively with the public and other employees.

High School Diploma or equivalent.

Previous experience working in retail sales and using a cash register. Familiarity with ordering of inventory and merchandise display.

Preferred Qualifications

Associate’s degree with retail management experience. Previous experience in training, overseeing the work of others and hiring staff is highly preferred.

Advertised Pay Range Up to $15/hour - commensurate with experience
Department James Monroe's Highland - Gift Shop - 452000
Location James Monroe's Highland
University Salary Range

U03
Job Open Date 03/03/2017
Review Begin Date 03/24/2017
Job Close Date
Open Until Filled Yes
Employment Category Hourly
Position Term 12-Month
Special Application Instructions

Please note that this position is located at James Monroe’s Highland in Albemarle County, Virginia.

Conditions of Employment:

This position is non-exempt and eligible to receive over-time as approved by supervisor.

Some nights and weekends required

EEO Statement

The College of William & Mary values diversity and invites applications from underrepresented groups who will enrich the research, teaching and service missions of the university. The College is an Equal Opportunity/Affirmative Action employer and encourages applications from women, minorities, protected veterans, and individuals with disabilities.

Background Check Statement

The College of William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check.

Supplemental Question

Required fields are indicated with an asterisk (*).

  1. * Do you have retail experience, including cash register operation?
    • Knowledge of = Up to 1 year of experience or education and training
    • Working knowledge = 1 to 3 years of experience
    • Experience = 2 to 4 years of experience
    • Significant experience = 4 to 8 years of experience
    • Extensive experience = 8 years or more of experience
  2. * Please briefly describe what quality customer service means to you.

    (Open Ended Question)

  3. * Please rate your skills in organizing and maintaining records and files
    • Adequate or developing skills: limited skills in records management
    • Proficient skills: proven ability to manage records
    • Expert skills: highly experienced in developing and/or maintaining records managements systems
  4. * Do you have data entry and database management experience?
    • Yes
    • No

Supplemental Documents

Required Documents
  1. Cover Letter
  2. Resume/Curriculum Vitae
Optional Documents
  1. Other Doc