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Director of Academic Services (for UG & OYM Programs)

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Position Information

Position Information

Present Position Number FP604W
Role Code Title Prof/Lecturer/11-12Mth
Position Title Director of Academic Services (for UG & OYM Programs)
Position Summary

Provides leadership, administration, and evaluation of academic advising, services, and programs for the undergraduate and one year masters’ programs. Manager of the Individual Program of Study (IPS) framework for current and prospective students. Primary liaison to the Mason School for academic course planning, projections and scheduling.

Required Qualifications

• Master’s Degree in Higher Education Administration, Business, or related field
• Experience and demonstrated effectiveness counseling students in academic and/or curricular matters in a university setting.
• Thorough knowledge of and ability to interpret and apply institutional rules and regulations at both the graduate and undergraduate level.
• Thorough understanding of the scheduling, registration and curricular planning processes.
• Experience in evaluation of student records and transfer credit.
• Must demonstrate the ability to embrace innovative and creative approaches, and utilize technology.
• Excellent oral, written and interpersonal communication skills to work effectively with a diverse audience including students, faculty, staff, alumni, and business professionals.
• Ability to work independently and collaboratively; manage multiple priorities with competing deadlines; effectively handle complex situations; and achieve needed outcomes.
• Strong organizational, analytical, and problem-solving skills with a service-oriented approach.
• Must be detail-oriented and have the ability to manage academic services for multiple degree programs simultaneously (Undergraduate and One Year Masters’ Programs).
• Knowledge of and competency in managing information systems.

Preferred Qualifications

• Experience managing staff and students.
• Experience working with various academic affairs and student services areas.
• Experience with Ellucian Banner

Advertised Pay Range Up to $66,000, commensurate with experience
Department Business Undergraduate Program - 3L3000
Location William & Mary
University Salary Range

Job Open Date 12/12/2017
Review Begin Date
Job Close Date
Open Until Filled Yes
Employment Category Professional FT
Position Term 12-Month
Special Application Instructions
Conditions of Employment:

This position may require additional hours beyond the typical work week, to include occasional evening and weekend work, and/or overnight travel, as needed to meet the business needs of the operation.

EEO Statement

The College of William & Mary values diversity and invites applications from underrepresented groups who will enrich the research, teaching and service missions of the university. The College is an Equal Opportunity/Affirmative Action employer and encourages applications from women, minorities, protected veterans, and individuals with disabilities.

Background Check Statement

The College of William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check.

Supplemental Question

Required fields are indicated with an asterisk (*).

  1. * Do you have a Master's degree in Higher Education Administration, Business, or a related field?
    • Yes
    • No
  2. * Do you have experience counseling students in academic and/or curricular matters in a university setting?
    • Yes
    • No

Supplemental Documents

Required Documents
  1. Resume/Curriculum Vitae
  2. Cover Letter
Optional Documents
  1. Other Doc
  2. Other 2