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Payment Plan Accountant

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Position Information

Position Information

Present Position Number 00871W
Role Code Title Financial Specialist I
Position Title Payment Plan Accountant
Position Summary

The Bursars Office is responsible for student accounting, cashiering, and receivables and collections activities for the College. The office manages billings, collections, deposits and accounts for the revenues. Activities are preformed within guidelines established by state and federal regulations and generally accepted accounting principles.

William & Mary invites qualified applicants to apply for the Payment Plan Accountant position in the Bursar’s Office.

The Payment Plan Accountant (PPA) is responsible for the comprehensive management of the College’s monthly tuition payment plan. The Accountant is responsible for the understanding and set up of the plans each semester, marketing, resolving issues with Touchnet online payment software, and resolving issues with students, parents and University Offices, documenting processes.

Responsibilities include (but not limited to):
  • Ensure all plan participants are eligible and properly enrolled in the program in accordance with College policies. Verify participant’s installment payments will meet expected tuition and fee charges. Record the accounts receivable amounts for all participants in the finance system’s general ledger. Ensure payments made via the online Touchnet system are received and reconciled to funds deposited.
  • Develop and produce reports as required. Perform audits, reconciliations and cash flow projections. Ensure the timely payment of plan participants, follow up on late payments and apply late penalties as appropriate. Certify any adjustments to the accounts, included but not limited to return item withdrawals, etc., are properly recorded and the plan participant is notified. Monitor delinquent payment plan accounts and actively pursue collection efforts on these accounts. Determine when an account should be forwarded for further outside collection
  • Consult with students and parents concerning the College’s payment plan including set up, adjustments, terminations, future payment plans or other issues. Manually enrolls participants in the plan under special or unique circumstances as approved by management. Consult with students and parents concerning payment plan set up and any issues they may have.
  • Prepare all marketing materials to include mailings and emails to students, parents. Notify College departments of any changes that may impact their area or to update literature. Update plan information at multiple online sites. Keeps all documentation up to date for the payment plan processing and dates for marketing materials.
  • Serve as member of the First Year experience team. Communicate with Departments on Bursar visibility at various functions and coordinates necessity of participation with the Manager of Student Accounts.
  • Ensure all Post 911 GI Bill and Virginia 529 participants and contracts are reviewed and current. Ensure all are properly coded and funds are received. Assist other student account areas as needed to include customer service and reconciliation accountant back-up.
  • Maintain all Employee Waiver. Senior Citizen Waiver, and VMSDEP Exemptions. Responsible for set up of exemptions in Banner. Monitor exemptions to ensure students are registered for correct courses/credit hours and all approvals are in place.
Required Qualifications

Bachelor’s degree in accounting, finance or related field or the equivalent combination of education, training and/or experience.


  • Knowledge with Generally Accepted Accounting Principles (GAAP), with the ability to interpret regulation and policy changes and with appropriate application.
  • Strong proficiency with a variety of software applications to include an automated accounting software program, or ERP (Finance module) relational database system. Working knowledge of MS Office (MS Word, Excel and Access), web-based applications and automated accounting or financial aid systems.
  • Demonstrated technical skills with the ability to troubleshoot and resolve system issues. Strong problem solving with the ability to resolve student/parent issues, technical and operational issues effectively, with minimal oversight.
  • Accurate, detail oriented, with advanced analytical, computational and quantitative skills. Demonstrated ability to extract, analyze and produce customized reports and prepare/present in a variety of formats.
  • Excellent interpersonal, oral and written communication skills with the ability to work effectively with campus partners and collaboratively as part of a team. Strong customer service orientation and proven ability to work independently, exercise sound judgment, while using tact and discretion in all interactions.
  • Strong organizational skills with the proven ability to manage multiple and competing priorities within specific deadlines.


  • Experience in an accounts receivable accounting function.
  • Experience working with an automated accounting software program.
Preferred Qualifications


  • Knowledge of Touchnet or other similar student billing system.
  • Knowledge of Banner (finance) or similar oracle based ERP system.
  • Working knowledge of Commonwealth of VA state policies


  • Demonstrated experience working in Student accounts, Bursar’s Office or financial aid is highly preferred.
  • Experience working for a VA State College or University is highly desirable.
  • Experience using Touchnet student billing system is a plus.
Advertised Pay Range Commensurate with experience
Department Bursar - 441000
Location William & Mary
University Salary Range

Job Open Date 12/14/2017
Review Begin Date
Job Close Date 01/26/2018
Open Until Filled No
Employment Category Operational FT
Position Term 12-Month
Special Application Instructions
Conditions of Employment:

This is a non-exempt position, eligible to receive over-time in accordance with the Fair Labor Standards and University policy. This position may be subject to overtime during high peak times, etc. as directed and approved by the supervisor.

EEO Statement

The College of William & Mary values diversity and invites applications from underrepresented groups who will enrich the research, teaching and service missions of the university. The College is an Equal Opportunity/Affirmative Action employer and encourages applications from women, minorities, protected veterans, and individuals with disabilities.

Background Check Statement

The College of William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check.

Supplemental Question

Required fields are indicated with an asterisk (*).

  1. * Do you have previous experience working with the public? If yes, please briefly describe.

    (Open Ended Question)

  2. * Do you have any experience with either Banner by Ellucian or Touchnet?
    • Yes
    • No
  3. * Have you ever handled the processing of military Benefits, If so please give examples.

    (Open Ended Question)

  4. * Please rate your level of proficiency using Microsoft Excel, including spreadsheets. Include with rating, some examples of things you did or produced.

    (Open Ended Question)

  5. * Please rate your knowledge level with accounting and financial functions.
    • Basic
    • Intermediate
    • Significant

Supplemental Documents

Required Documents
  1. Resume/Curriculum Vitae
  2. Cover Letter
Optional Documents
  1. Other Doc